Game On. Win Strong.
Pure Play. Pure Luck.
Only people who are 18 years old or older, or the legal age set by local laws, can take part. You must register your own account; you can't have someone else do it for you.
To make a new account, you need to have correct and current information. If you have more than one profile or lie about your identity, you could be permanently banned.
Visa, Mastercard, Skrill, and Neteller are all accepted forms of payment. Minimum and maximum transaction limits differ by method and jurisdiction–please verify these prior to payments. Standard withdrawal processing time is 24–72 hours, subject to successful identity verification.
You can't use automated scripts, bots, or work together with other players. Regular audits make sure that games are random and approved by outside regulators. Account holders can set deposit limits, take breaks, or turn on self-exclusion at any time. You can ask for links to outside groups like GamCare and BeGambleAware that can help you.
The General Data Protection Regulation (GDPR) and other privacy laws say how personal information and activity data should be handled. We do not sell or share information with third parties that are not connected to us without your permission, unless the law requires it.
Each promotional campaign has its own rules. The campaign overview section shows the highest bonus amounts, the conditions for turnover, and the expiration dates. People may not be able to take part in more than one offer at the same time.
You can use the in-platform support portal to voice any issues or concerns. Most case reviews are done in five business days, unless there are some very complicated issues.
Only people who meet certain age and jurisdiction requirements can take part. People must be at least 18 years old or reach the legal age set by their local government, whichever is higher. Submitting fake age documents is a reason for your account to be closed right away and the money in it to be lost. Players who live in places where the law doesn't allow interactive betting can't make or keep an account. Geolocation technology checks your location when you register and every time you try to access the site. You can't use VPNs, proxies, or other tools to get around these rules, and doing so could get you banned for life. You can't have more than one account at the same address, household, or IP. If discrepancies or duplicate records are detected, management reserves the right to merge or close such accounts without notice. Also, employees, past or present, and their close family members are not allowed to take part. Players must give correct identification information for account validation to make sure everyone plays fairly. If the data is not consistent or complete, withdrawals may be delayed until verification is finished. Giving someone else your login information or letting them use your profile is a serious violation that can get your account suspended. Always make sure that online gaming is legal in your area before you do anything. The person is responsible for following the rules. If you break any of these rules, you could have to pay back money or go to court, depending on how serious the offence is and what you meant to do.
Method | Deposit | Time to withdraw, minimum deposit, minimum withdrawal, and maximum withdrawal |
---|---|---|
Visa and Mastercard | Instant | 1–3 business days $10, $20, or $5,000 a day |
eWallet (Skrill, Neteller) | Instant | As long as 24 hours $10, $20, or $10,000 a week |
Transfer of Money | 1 to 3 business days | 2-5 business days $50 $100 $25,000/month |
Bonuses tied to a deposit must be played through according to the stated terms before withdrawal. Attempting to cash out funds that are still subject to active bonus requirements may result in delays or the forfeit of incentive credits. Currency selection during registration determines the available options for transactions and will not be changeable later. Regular monitoring of your account for unauthorized activity is recommended. Contact customer support immediately if disputed transactions are observed or if questions regarding transaction status arise. All financial activity abides by local legislation and responsible play policies.
Bonuses often come with specific stipulations that directly affect how and when promotional credits convert to withdrawable funds. Every promotion has a minimum deposit amount that must be made in order to get the reward, as well as clear maximum limits for each player, account, or household. One offer can only be active at a time for each profile, unless the platform's terms say otherwise. Wagering requirements tell you how many times you have to play with the credited bonus or the total of the bonus and deposit before you can ask for a payout. A 35x playthrough on a $100 bonus, for example, means that you have to bet a total of $3,500 before you can withdraw. Not all activities add up the same way. For example, spins on certain slot machines might count 100%, while bets on table games might only count 10% or less. You can find a list of games that are and aren't included on the bonus policy page. While clearing any reward, players should pay attention to the maximum bet limits. If you go over the set wager limit, even by mistake, you could lose your winnings. Also, bonus credits and the money they make may only be good for a certain amount of time. Keep an eye on both the bonus balance and the countdown so you don't lose any money you've already earned. Any unusual betting patterns, such as low-risk strategies or collusion, may be looked into and could result in the loss of promotions and winnings. Always use your own money to place bets. Don't move money between accounts to get around the rules. If you have questions about specific requirements or calculations, you can get help. Make sure you understand everything before you join to avoid confusion.
If your email address or phone number changes, make sure to update them right away. Correct contact information makes sure that important messages about transactions or account activity get to you. To keep your information current, check your profile settings often.
Check your activity history often for transactions you don't recognise. If you see someone getting into your account without permission or doing something you don't recognise, change your password right away and get in touch with support through the secure messaging system. Never share login information or OTP codes with third parties.
To meet regulatory requirements and protect against fraud, submit clear copies of identity documents such as a government-issued ID and proof of address dated within three months. All files must be legible and supplied in approved formats (e.g., PDF, JPG, PNG). Processing may take up to 48 hours; you will receive status updates by email.
Uploaded verification files are encrypted and accessible only to authorized compliance personnel. Data protection complies with international privacy directives, ensuring your sensitive information remains confidential.
Players can set daily, weekly, or monthly deposit limits for their own accounts through their account dashboard. Changes to these limits happen right away if they go down, but they won't happen right away if they go up. This is to stop people from making changes on a whim.
To let people know how long a session will last, there are time-based alerts. When turned on, these notifications show up while you're playing and give you regular updates to help you keep track of how long you've been gambling.
With flexible self-exclusion functionality, people can choose to temporarily stop being able to play games for periods of time that range from 24 hours to permanently. When someone is actively excluded, they automatically lose their ability to log in and make transactions.
Detailed dashboards show records of deposits, bets, wins, and losses in order of when they happened. Looking over these logs helps keep things clear and makes it easier to make smart choices about how to play games.
Users can set limits on how much they can lose over a certain period of time with customizable tools. Once certain limits are reached, no more betting is allowed until the limits naturally reset.
The responsible gaming page has direct links to certified support services like GamCare, Gambling Therapy, and local helplines. These resources make it easy to get help and advice whenever you need it. You can manage all of the features mentioned above in the profile settings. If you need help setting up or changing any responsible gaming preferences, customer support is available to help.
Throughout all stages of handling disputes and customer service, openness is a top priority. Quick and organized processes make sure that all concerns are looked at in full privacy.
You can ask questions or report problems directly through the on-site chat, email, or phone support. To make it easier to help you, keep track of important documents like transaction IDs, screenshots, and correspondence records. Each case gets a tracking number as part of the investigation timeline. The standard response time is between 24 and 72 hours, depending on how hard it is. Updates on progress are given until the problem is fully solved.
Keep copies of all correspondence and resolution outcomes for your records. You may need them for future reference or for questions from regulators.
You can find video guides, procedural documents, and an archive of solved case studies that can help you figure out what's wrong right away. Support is given in English, but it may also be available in other languages if you ask. Availability includes both weekdays and weekends. You can see the exact hours in your account dashboard. For urgent issues like unauthorized transactions, use the emergency callback option to get the fastest help.
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